Ciera is an Account Manager in Commercial Risk Management at Gibson. She is responsible for the day-to-day service needs of clients. Ciera works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.
Prior to joining Gibson in 2021, Ciera gained a plethora of diverse professional skills as a flight attendant and associate sales manager. For the past three years, she has been perfecting her property and casualty insurance expertise at a Fortune 500 company. Ciera has over 10 years of direct customer relations experience.
- Client Services
- Delta Sigma Theta Sorority, Inc
- Big Brother Big Sister, Southern Lake Michigan Region
- Junior Achievement of Northern Indiana
- Ball State University | Bachelor of Science in Public Relations