Professional Experience
Debra is a Client Manager in Personal Insurance. She is responsible for the sales and servicing of personal insurance accounts focusing on auto, homeowners, personal umbrella liability, recreational motorcraft, and collectibles. Debra also serves as the Client Manager Team Leader, directing and managing workflows, analyzing training needs, and monitoring results for improved service within the Personal Insurance team.
She joined Gibson in 2008 as a Service Specialist in Commercial Insurance and moved to Personal Insurance in 2009. Prior to joining Gibson, Debra was in charge of facility operations for a large multi-physician office. Her insurance experience began with Liberty Mutual where she was a customer service representative in the customer service and re-write divisions.
Designations
- Associate in Insurance Services (AIS)
- Associate in General Insurance (AINS)
Community Involvement
- Volunteer, South Bend Community School Corporation’s Read to a Child
Specialty Areas
- Personal Risk Management
- Client Service
Education
- Ball State University | Bachelor of Science in Finance