Heather is a Consultant in the Employee Benefits practice. Her responsibilities include providing risk management and insurance services to business clients. She specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the Gibson's Sightline process, she and her team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.
Heather joined Gibson in 2017 as an Account Manager in the Employee Benefits Practice, and later transitioned into a Client Manager role where she was responsible for providing renewal and service management for employee benefits clients including overseeing renewals and enrollments, maintaining policy data, the creation of employee communication materials, and conducting employee open enrollment meetings. Prior to joining Gibson, Heather worked in the nonprofit industry where she gained experience in customer & donor relations, fund & community development, and case management.
- Volunteer and Ambassador Committee Member for Big Brothers Big Sisters of Northeast Indiana
- Former SeniorPak Driver for Community Harvest Food Bank
- Employee Benefits
- Client Service
- University of Saint Francis | Bachelor of Social Work degree with a minor in English