PROFESSIONAL EXPERIENCE

Sara is a Client Executive in Commercial Risk Management. Prior to joining Gibson, she spent seven years of her insurance career with a focus on senior living and long-term care.

professional experience

David is a Sales Executive at Gibson responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying, and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, David and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy. David joined Gibson in March 2024. 

PROFESSIONAL EXPERIENCE

Drew is a Risk Advisor at Gibson responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying, and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy. Drew joined Gibson in 2023.

PROFESSIONAL EXPERIENCE

Marianne is a Senior Client Manager in Commercial Risk Management. She is responsible for managing client renewals as well as assisting in any way possible to improve the experience for both Gibson clients and her peers.

PROFESSIONAL EXPERIENCE

Donny is a Risk Advisor who responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

PROFESSIONAL EXPERIENCE

Michelle is a Senior Client Manager, specializing in commercial property and casualty accounts. She is responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Michelle also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

PROFESSIONAL EXPERIENCE

Josh is a Risk Advisor at Gibson, responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

PROFESSIONAL EXPERIENCE

Beth is an Account Service Representative in the Commercial Risk Management Division. She is responsible for the day-to-day service needs of clients. Beth researches information in order to answer questions regarding coverage and policies. Her responsibilities include making policy changes, issuing certificates of insurance, and other service needs.

professional experience

Cat is a Claims Specialist in Risk Management Services, where she is responsible for processing and servicing personal and commercial claims. Prior to joining Gibson in 2023, she started her career in aviation as a flight dispatcher. After working in aviation, Cat decided to pursue a career in logistics, where she quickly moved into a claims role. Cat is licensed in P&C.

Professional Experience

Jon is the managing advisor of commercial lines. He is responsible for assisting commercial lines with strategic scale, business production, and operational support. Jon assists small business functions and mentors fellow advisors.

Professional Experience

Paul is a risk advisor at Gibson, responsible for providing risk management and insurance services
to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

Prior to joining Gibson, Paul was a partner at Insurance Network/Brisk Advisors.

Professional Experience

Cassie is an account manager and team leader with the commercial risk management team. She is responsible for the day-to-today management of client accounts and maintaining system integrity. She is a leader and is always looking out for the best for her clients and team. She is also responsible for the renewal process, and the review of certificates and contracts. 

Prior to joining Gibson, Cassie spent two years at Leavitt Group and five years with a local agency working as a senior account manager specializing in larger accounts. She has been working in insurance for 13 years.

Professional Experience

Taylor is a risk advisor at Gibson, responsible for providing risk management and insurance services
to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

Prior to joining Gibson, Taylor was a partner at Insurance Network/Brisk Advisors.

Professional Experience

Paige is an account manager in commercial risk management. She is responsible for the day-to-day service needs of clients. Paige works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Professional Experience

Kylie is the Market and Sales Leader for the Arizona market. She is responsible for growth and provides leadership, accountability, and direction for the Arizona office. She is also responsible for delivering relevant thought leadership as well as health benefits and risk management strategy development. Kylie works to deliver the proper resources to clients and to ensure client success and the overall delivery of Gibson solutions.

Prior to joining Gibson, Kylie spent 10+ years in the health and benefits space both on the carrier and broker side. She has worked with numerous private and public sector clients over the years and has extensive knowledge of all health funding approaches including fully insured, level funded and self funded/TPA strategies, wellness, consumer engagement strategies, long-term cost control techniques, and vendor management. She also is experienced with private equity-backed companies, PEO exits, transactions solutions (i.e., reps and warranties), and M&A.

Professional Experience

David is a Client Executive in the Property and Casualty Practice at Gibson. He specializes in identifying business, strategic, and hazard risk exposures. David works with clients in developing and implementing risk management strategies to grow and protect their business.

Prior to joining Gibson, David spent over 10 years at another agency in Indianapolis. His focus for the first seven years was on client advocacy, claims, loss control, and client retention. For the past three years, David has served as an Account Executive in the Captive Insurance market. His book of clients ranged from coast to coast and was heavily concentrated on wholesale distributors. David supported nearly 40 distributors and attended their safety workshops, board meetings, finance and HR risk summits, and claim reviews.

Professional Experience

Melanie is a Client Executive at Gibson. She specializes in identifying business, strategic, and hazard risk exposures. Melanie consults with clients to develop and implement strategies to grow and protect their businesses effectively and efficiently.

Prior to joining Gibson, Melanie spent nearly 13 years at FM Global where she worked as a loss prevention consultant and engineering specialist advising clients on property hazards and risks to business interruption. Before FM Global, she spent nearly a decade optimizing the distribution networks for a major package delivery company, a publishing house, and a medical device company.

Professional Experience

Chuck is a Risk Advisor at Gibson responsible for providing risk management and insurance services
to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy. Chuck joined Gibson in 2023.

Professional Experience

Jess is an Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Jess works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Prior to joining Gibson, Jess worked as a commercial account manager for a diverse book of business communicating regularly with clients, supporting client retention, and aiding in new account acquisition.

Professional Experience

Cliff is an Account Service Representative in the Property & Casualty Division. He is responsible for the day-to-day service needs of clients. Cliff works to obtain information and answer questions regarding coverage and policies. His responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Prior to joining Gibson full-time, Cliff was the Pastor of Discipleship and Administration at Grace Church in Jackson, MI

Professional Experience

Dana is a Senior Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Dana also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Prior to joining Gibson, Dana worked nearly 10 years for a Catholic healthcare system in the Corporate Risk Management and Insurance department. She managed the medical malpractice insurance programs of employed, contracted and independent healthcare providers. She brings specialized experience in medical professional liability to identify and recommend enhanced insurance and risk management programs for clients in the healthcare industry.

Professional Experience

Melissa is a Service Specialist performing a variety of organizational and administrative tasks to promote and maintain the company’s professional image. On a day-to-day basis she is profoundly adept at interpreting instructions and implementing actions in accordance with Gibson’s best practices and goals.

Prior to joining Gibson, Melissa worked with Liberty Mutual Insurance as a Property & Casualty Personal Lines Agent, and prior to that had spent 15 years working in the medical field as an insurance specialist.

Professional Experience

Racine is a Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Racine also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs. .

Prior to joining Gibson in 2021, Racine worked as an underwriter in sports & fitness insurance for 6 years.

Professional Experience

Craig is a Risk Advisor at Gibson, responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy. Craig joined Gibson in 2021.

Prior to joining Gibson, Craig spent 11 years in the collegiate basketball industry, gaining experience in collaborative leadership, strategy, organizational structure and relationship development.

Pam is a Client Manager on the Surety Bond team. She is responsible for working with the Client Executive to evaluate existing surety programs, establish goals for growth, and develop strategies to achieve those goals. Pam also communicates with clients, underwriters and team members to coordinate an efficient bond servicing platform.

Todd is a risk advisor with the construction & surety team at Gibson, and is responsible for providing risk management and insurance services to business clients. Utilizing Gibson's proactive Sightline process, he and his team provide counsel on complex business and people issues that extend far beyond the scope of an insurance policy.

Prior to joining Gibson, Todd spent 10 years at Travelers Insurance in their construction claim division where he worked with contractors in all 50 states. He was focused on hiring and strategizing with attorneys, consultants, and experts to defend contractors in lawsuits. Todd has extensive experience dealing with complex claims and litigation, interpreting insurance coverages, and managing exposures that contractors face every day.

professional experience

Tony is a Risk Advisor at Gibson, responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proprietary Sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy. Tony joined Gibson's commercial risk management practice in 2020.

Professional Experience

Lori is a Client Manager in the Business Group, specializing in commercial property and casualty accounts. She is responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process including overseeing marketing, servicing and maintaining policy data. Lori also acts as the central point of contact to coordinate service requests with team members and underwriters to communicate insurance program needs.

Prior to joining Gibson Lori worked at Willis Towers Watson for 20 years. She gained experience and knowledge in Commercial Property, Casualty, Executive Risk, Fine Art and in the International Global Marketplace. She gained experience with large accounts during that time working in the Certificate Service Center, Accounting Center, Marketing Department and Retail Office providing service to internal and external clients during that time.

Professional Experience

Felicia is a Team Leader and Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Felicia works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required. 

Prior to joining Gibson in 2020, Felicia was a teacher where she gained experience in working in a high demand environment.

Professional Experience

Jak is a Risk Advisor at Gibson. His responsibilities include providing risk management and insurance services to business clients. He specializes in identifying, quantifying, and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proactive Sightline Process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

Professional Experience

Haley is the Managing Advisor in the Private Client Group where she is responsible for providing personal risk management and insurance solutions for successful individuals, while also overseeing the department vision, client experience, and employee experience. She provides services across all lines of business including - auto, homeowners, personal umbrella liability, collectibles, jewelry, recreational motor vehicles, and more.

Prior to joining Gibson in 2019, Haley interned with the Cincinnati Insurance Company in 2018. She was a part of their Future Insurance Professionals Internship program in which she learned about the field of insurance, while also gaining real life experience traveling with sales representatives and claims representatives. Following her internship at Cincinnati, Haley joined Gibson as a summer intern in which she job shadowed several different producers primarily in Property and Casualty.

Professional Experience

Laurie Barr is a Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Laurie also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs. Prior to joining Gibson in 2019, Laurie spent 7 years as an Account Manager.

Professional Experience

Tara is an Executive Specialist at Gibson. She is an integral part of Gibson’s Property & Casualty (P&C) Practice. Her responsibilities include creating an excellent internal and external experience in all facets of key administrative support functions.

Tara joined Gibson in 2018 as an Employee Experience Coordinator where she supported the HR department by creating and maintaining HR processes for Recruiting, Onboarding, Benefits and other HR functions. Prior to joining Gibson, Tara worked in the healthcare field for 16 years covering roles such as an Executive Assistant, Project Leader, and Pharmacy Data Manager.

Professional Experience

Danielle Hunt is a Team Leader and Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Danielle works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required. Prior to joining Gibson in 2019, Danielle spent three and a half years as a Commercial Account Manager at Synergy Insurance and 14 years at KeyBank.

Gretchen is a Service Specialist performing a variety of organizational and administrative tasks to promote and maintain the company’s professional image. On a day-to-day basis she is profoundly adept at interpreting instructions and implementing actions in accordance with Gibson’s best practices and goals.

Professional Experience

Ross is a Business Development Specialist at Gibson, responsible for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proactive sightline process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

Professional Experience

Courtney is a Managing Principal at Gibson. She specializes in identifying business, strategic, and hazard risk exposures. Courtney consults with clients to develop and implement strategies to effectively and efficiently grow and protect their businesses. She is also a member of Gibson's Board of Directors.

Professional Experience

Tara is an Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Tara works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Prior to joining Gibson in 2016, Tara worked at Teachers Credit Union for 10 years as a Relationship Representative. In that role she helped generate leads, assess financial leads, and recommend appropriate products and services. Tara also gained experience in team leadership and training & development.

Professional Experience

Chris a Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, he manages the insurance renewal process. Chris also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Mark is the South Bend Market Leader and Managing Principal, Commercial Risk Management, at Gibson, providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing the proactive sightline process, he and his team provide counsel and advice on complex business and people issues extending beyond the scope of a traditional insurance engagement. Mark is a a member of Gibson’s Board of Directors.

Professional Experience

David is Gibson's Commercial Risk Growth Officer, a principal, a member of the executive leadership team, and a member of the Board of Directors. As a member of the leadership team, David oversees the strategy and execution of Gibson’s client and employee experience. Prior to becoming Practice Leader in late 2017, David spent the first six years of his career developing, training on, and delivering the company’s proprietary Sightline process.

Professional Experience

Stephen is a Team Leader and Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, he manages the insurance renewal process. Stephen also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Brad is a principal at Gibson with responsibility for providing risk management and insurance services to business clients. He has earned the reputation for helping businesses increase profitability using Gibson's Sightline Process. 

Professional Experience

Erin is the Service Team Manager for the Commercial Risk Management team and is responsible for setting program goals and developing strategies to achieve those goals. She works with our Team Leaders to provide our teams the environment they need to carry out the Gibson client experience. In addition, she manages the insurance renewal process as a Client Manager, acting as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs. She works with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals.

Professional Experience

Jacki is a Senior Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Jacki also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Megan is a Senior Client Manager responsible for working with clients to determine risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Megan also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Barb is a Client Executive and team leader for Commercial Risk Management where she services business insurance and bonding accounts, negotiates insurance programs, and specializes in contracting risks. She joined Gibson in 1981.

Professional Experience

Chris is a Managing Principal in the Property & Casualty Practice. He specializes in identifying business, strategic, and hazard risk exposures. Chris consults with clients in construction, manufacturing, education, and public entity to develop and implement strategies to effectively and efficiently protect their organization.

Professional Experience

Melissa is a Client Executive in Commercial Risk Management at Gibson. She specializes in identifying business, strategic, and hazard risk exposures. Melissa consults with clients to develop and implement strategies to effectively and efficiently grow and protect their businesses. In addition, she manages the insurance renewal process. Melissa also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

professional experience

Lorene is a Senior Account Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Lorene works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Professional Experience

Carolyn is a Senior Service Specialist performing a variety of organizational and administrative tasks to promote and maintain the company’s professional image. On a day-to-day basis she is profoundly adept at interpreting instructions and implementing actions in accordance with Gibson’s best practices and goals.

Professional Experience

Chris is a Client Executive in the Property and Casualty Practice at Gibson. She specializes in identifying business, strategic, and hazard risk exposures. Chris works with clients in developing and implementing risk management strategies to grow and protect their business.

Professional Experience

Jennifer is a Senior Account Manager for the Surety Bonding team. She is responsible for the day-to-day service needs of surety contract, license, and miscellaneous bonds. Her responsibilities also include reviewing pre-award contractor job specifications and other service needs as required.

Professional Experience

Sandy is a Senior Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Sandy also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Art is a principal at Gibson with responsibility for providing risk management and insurance services to business clients. He specializes in identifying, quantifying and bringing clarity around strategic, business, and hazard risk exposures. Utilizing Gibson's Sightline Process, he and his team provide counsel and advice on complex business and people issues that extend far beyond the scope of an insurance policy.

Professional Experience

Dave is Chairman Emeritus at Gibson. He joined the agency in 1970 after completing four years as an officer in the U.S. Army Medical Service Corps.

Professional Experience

Diane is the Practice Leader in Commercial Risk Management and part of the executive leadership team at Gibson. She is responsible for oversight of the commercial operations team leaders, including monitoring performance standards, maintaining carrier relationships, and implementing strategic plans. She provides them with guidance and support for delivering the Gibson Client Experience and achieving the strategic goals of the agency and clients.

Professional Experience 

Stacy is a Senior Client Manager responsible for working with the Client Executive to determine overall risk management program goals and developing strategies to achieve those goals. In addition, she manages the insurance renewal process. Stacy also acts as the central point of communication to coordinate service requests with team members and underwriters to communicate insurance program needs.

Professional Experience

Alison is a Senior Client Manager in the Business Group, specializing in commercial property and casualty accounts. She is responsible for designing risk management and insurance programs for small business owners.

Professional Experience

Bill is a principal at Gibson. He is an integral member of the construction team and the surety practice leader. In addition to elements of insurance and risk management, he is responsible for overseeing in-house analysis and financial statement underwriting, working with staff and clients on bid requirements and specification analysis, and meeting with clients' accountants and surety representatives. His construction-specific knowledge and expertise compliment Gibson’s strong construction team and bolsters the ability to bring value to all types and sizes of contractors.

Professional Experience

Theresa is a Senior Account Manager responsible for the day-to-day service needs of clients. She works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.

Professional Experience

Nikki is a Client Manager for the Construction Insurance and Surety Bond team. She is responsible for working with clients to determine their overall insurance and surety program goals and developing strategies to achieve those goals. Her objective is to see clients grow their business and obtain optimal bond and insurance programs.

Nikki began her career at Gibson in 1999. Prior to joining the Surety Division in 2003, Nikki held various positions in Administration and Commercial Insurance.

Professional Experience

Cheryl is a Senior Account Manager responsible for the day-to-day service needs of clients. She works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.