Claims Services

Our Claims Team Ensures Clients Come First.

Our claims services benefit all Gibson clients. Our team becomes your personal advocate, working in your best interest to provide enhanced communication and timely resolution to your claims.

Why Gibson?

  • Dedicated claims specialists who handle the intake of initial loss reporting, transmission to the carrier, and monitoring the claim to conclusion
  • Regular claim monitoring to ensure timely, accurate, and proactive processing
  • Monitor adjuster’s activity to ensure your claim is continually moving through the process
  • Review your policy to ensure the adjuster properly applies and interprets coverage
  • Work as your advocate to resolve problems during the claim process
  • Facilitate the claim process with other carriers or negligent parties in incidents where you are not at fault
  • Available 24 hours a day, 7 days a week, 365 days a year for emergency claim calls to start the claim process and guide emergency mitigation

"The greatest value that Gibson brings to Marana Group is their ability to see the whole board. I often tell customers we are playing chess, not checkers. Every piece on our board has a special function - it requires special attention. Gibson has the ability to see all the pieces on my board, and know how each piece works, and how each piece works towards the goals that we have as a company."

David Rhoa, President | Marana Group

Ready to Get Started?

Speak to a Claims Expert Today.