Professional Experience
Kim is a Client Manager in the Business Group, specializing in commercial property and casualty accounts. She is responsible for designing risk management and insurance programs for small business owners.
Prior to joining Gibson, Kim worked for an insurance agency as a Customer Service Representative in the commercial department for 14 years. There, she handled large and small business accounts and also provided surety bonding.
Specialty Areas
- Customer Service
- Retention and Growth
- Billing
- Surety Bonding
Designations
- Certified Insurance Service Representative (CISR)
Community Involvement
- United Way of Southwest Michigan
- Village Council Trustee