Felicia is an Account Service Manager in Commercial Risk Management. She is responsible for the day-to-day service needs of clients. Felicia works to obtain information and answer questions regarding coverage and policies. Her responsibilities also include making policy changes, issuing certificates of insurance, and other service needs as required.
Prior to joining Gibson in 2020, Felicia was a teacher where she gained experience in working in a high demand environment.
- Tutor, students grades K-6th
- Indiana University | Bachelor of Arts in Elementary Education with a Reading Endorsement