Kristen Bules

Marketing Strategist | Private Client Group, Private Insurance

Phone: 574-245-3533

Fax: 574-236-6399


Kristen Bules

Professional Experience

Kristen Bules is a Marketing Strategist for the Private Client Group at Gibson. She is responsible for working closely with the Personal Risk Advisors to conduct marketing surveys that support the overall design of a customized insurance and risk management program. Kristen is also responsible for marketing and sales of personal insurance accounts focusing on auto, homeowners, personal umbrella liability, recreational motor craft, and collectibles. She communicates directly with underwriters to assist in the development of the most effective program and pricing strategies to maximize asset protection and preservation. Prior to joining Gibson in 2018, Kristen had worked in personal lines insurance for almost 14 years but has been in the customer service industry for over 20 years. She started in insurance with Liberty Mutual in February of 2005 as a customer service representative.


  • Accredited Customer Service Representative (ACSR)
  • Notary Public

Community Involvement

  • Volunteer, Marshall-Starke County Monthly Bingo Night for Special Needs Adults

Specialty Areas

  • Personal Risk Management
  • Personal Lines
  • Client Service
  • Life & Health Insurance
  • Property & Casualty Insurance


  • CWC Gold Award from Craig Wiggins Coaching & Consulting


  • Almeda University | Associate of Arts with a major in Administrative Studies