Despite all of the cost containment strategies that can be deployed through plan administration, benefit design, and point solutions – the fact remains that healthcare is complex and individual patients need advocates they can trust to navigate through their healthcare journey.
This session dives deep into the topic of care navigation, social determinants of health, & medical management-- all major lynchpins underpinning a high-performance health plan strategy. We’ll break down the issues with status quo care management offerings, what successful care navigation looks like, and how a focus in this area transforms patient experiences and health outcomes.
Speaker(s): Bill Lahrmann (Quantum Health), Mike Sokol, MD, MS, (Quantum Health)
Gibson Facilitator: Cheryl Lee