--- title: Diane Davidson Promoted To CRM Operations Manager description: Diane Davidson Promoted To CRM Operations Manager image: https://www.thegibsonedge.com/hubfs/blog-files/12-9-14.jpg --- [**](https://www.thegibsonedge.com/press-releases/diane-davidson-promoted-to-crm-operations-manager/#tmpmodule_1568675152246189) - [Client Login](https://www.thegibsonedge.com/gibson-client-login) - [Contact Us](https://www.thegibsonedge.com/contact) **** [![Gibson Logo](https://www.thegibsonedge.com/hs-fs/hubfs/Gibson%20UNISON%20Co_Horiz_Logo_Gold_White-1.png?width=2518&height=1088&name=Gibson%20UNISON%20Co_Horiz_Logo_Gold_White-1.png) ![Gibson Logo](https://www.thegibsonedge.com/hs-fs/hubfs/Gibson%20UNISON%20Co_Horiz_Logo_Gold_White-1.png?width=2518&height=1088&name=Gibson%20UNISON%20Co_Horiz_Logo_Gold_White-1.png) ](https://www.thegibsonedge.com/) [**](https://www.thegibsonedge.com/press-releases/diane-davidson-promoted-to-crm-operations-manager/#tmpmodule_1568675152246189) - [Services](https://www.thegibsonedge.com/services) - [Employee Benefits](https://www.thegibsonedge.com/services/employee-benefits) - [Business Insurance](https://www.thegibsonedge.com/services/business-insurance) - [Private Client Group](https://www.thegibsonedge.com/services/private-client-group) - [Industries](https://www.thegibsonedge.com/industries) - [Insights & News](https://www.thegibsonedge.com/blog) - [Insights & News](https://www.thegibsonedge.com/blog) - [Webinars](https://www.thegibsonedge.com/webinars) - [Podcast](https://podcast.thegibsonedge.com) - [About Us](https://www.thegibsonedge.com/about-us) - [Become a Partner](https://www.thegibsonedge.com/become-a-partner) - [Leadership](https://www.thegibsonedge.com/leadership) - [Community Impact](https://www.thegibsonedge.com/impact) - [Sightline](https://www.thegibsonedge.com/sightline) - [About URA](https://www.thegibsonedge.com/ura) - [Offices](https://www.thegibsonedge.com/offices) - [Careers](https://www.thegibsonedge.com/careers) ** ###### 1 min read # [Diane Davidson Promoted To CRM Operations Manager](https://www.thegibsonedge.com/press-releases/diane-davidson-promoted-to-crm-operations-manager/) Dec 9, 2014 10:13:14 AM - [Tweet](https://twitter.com/share) **SOUTH BEND/PLYMOUTH/INDIANAPOLIS/FORT WAYNE, INDIANA – 12/09/14 – Diane Davidson **of Gibson has been promoted to CRM Operations Manager. She is responsible for oversight of the commercial operations team leaders, including monitoring performance standards and implementing strategic plans. She provides them with guidance and support for delivering the Gibson Client Experience and achieving the strategic goals of the agency and clients. Diane is responsible for the execution of new employee development, ongoing staff planning, and the internship program for commercial operations team members. In addition, Diane assists in the development of risk management program goals and strategies to achieve those goals for education and public entity clients. Gibson is a regional insurance broker and risk management services firm. With offices in South Bend, Plymouth, Indianapolis, and Fort Wayne, Indiana, Gibson is 100% employee owned and ranks in the top 1% of independent agencies in the nation. 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