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The Importance Of Effective Claims Management‬‬‬

Jun 26, 2013 5:00:00 AM

The reason for insurance, both business and personal, is to help us protect what matters most. However, simply having insurance is not enough when it comes to making and resolving a claim. Effective claims can save you money, ensure sufficient compensation, and minimize disruption to normal operations.

Early And Consistent Communication

Effective claims management is all about finding the balance with communication. In business, this means filing an employee claim early, staying in regular contact with the employee and the insurance provider, and maintaining consistent communication between the two.

When making a personal claim, effective claims management is contacting your insurance company as soon as possible and maintaining regular contact. This regular contact allows you track the progress of your claim, ensure all the details are present, and allows you time to gather additional information if you need it.

Effective Claims Administration

No matter what the claim, there is going to be paperwork involved. Staying on top of the documentation will serve you well. You’ll need contact details of witnesses, dates, locations, and snippets of information. Effectively managing the paperwork will help you maintain credibility and provide you with a comprehensive paper trail to chart the progress of your claim.

Finer Details Of Claims Management

Between maintaining consistent communication and managing your paperwork, you will have a clear idea of the finer details of your case. Ignoring any part of it, wrongly assuming it’s not important or insignificant, could be detrimental to the final outcome. Effectively managing your claim means no detail goes unnoticed.

Many businesses and individuals turn to their advisor for claims management. With industry experience and a vested interest, an insurance advisor is more likely to treat the claim with greater diligence and uncover errors that would otherwise be missed.

Effective claims management isn’t about making a claim disappear as quickly as possible. The process should focus on doing the right thing in order to find the best solution.

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Gibson

Written by Gibson

Gibson is a team of risk management and employee benefits professionals with a passion for helping leaders look beyond what others see and get to the proactive side of insurance. As an employee-owned company, Gibson is driven by close relationships with their clients, employees, and the communities they serve. The first Gibson office opened in 1933 in Northern Indiana, and as the company’s reach grew, so did their team. Today, Gibson serves clients across the country from offices in Arizona, Illinois, Indiana, Michigan, and Utah.