The Hidden Dependencies That Can Stop Production

Alex Rodriguez sits down with Shauna Kastle, President & CEO of Goodwill Industries of New Mexico, to discuss her 20-year journey from marketing director to CEO. Shauna shares lessons on people-centered leadership, psychological safety, delegation, balancing empathy with accountability, and building high-performing teams rooted in trust. She also highlights Goodwill's mission beyond retail, including innovative workforce programs that are creating life-changing opportunities across New Mexico.

Taylor Covey sits down with Adrian Lefler, CEO and co-founder of My Social Practice. Adrian shares how a business failure led him into dental marketing, why staying deeply focused on one industry became a competitive advantage, and how a complementary partnership helped build the company. They also explore the realities of introducing AI into the workplace, including employee resistance, shifting job descriptions, and the continued need for human judgment. Adrian explains why great people remain an organization's greatest asset and how the strongest leaders use AI to elevate talent rather than replace it

Alex Rodriguez talks with Jesse Pickard, CEO of APIC Solutions, about what it takes to move from survival mode to sustainable growth. Jesse reflects on a career-defining pivot out of real estate, the founding of APIC Solutions, and the lessons learned while growing the company into a regional industry leader. From hustle and curiosity to people-first leadership, he shares how leaders must evolve as organizations scale and why building a sustainable business ultimately means investing in people.

What Underwriters Wish Every Manufacturer Understood

Written By Melanie Brickley, Managing Advisor and Client Executive | Manufacturing & Distribution 

Alex Rodriguez sits down with Justin McKay, co-founder of RadCare Services, to explore how one overlooked problem in healthcare turned into a nationwide solution. From humble beginnings and relentless grit to building a data-driven platform improving patient safety, Justin shares the leadership mindset behind RadCare’s growth. This episode dives into people-first leadership, radical generosity, and the courage to pursue what others say cannot be done. 

For years, employers have taken a blanket approach to health coverage—renew each year, review rates, and make incremental adjustments. But in today’s fragmented and fast-changing healthcare environment, that strategy simply isn’t enough.

Written by Lacy Rex, AU, Cyber Risk Solutions National Practice Leader