If you want to understand senior living as it is actually run today, Bridge the Gap is one of the best places to start.
The most valuable episodes are not built on theory or trend forecasting. They are grounded in real decisions, real pressure, and real leadership. They show how senior living leaders are navigating complexity, what is working inside their organizations, where challenges persist, and what they would do differently.
For operators, executives, and partners across the industry, these ten conversations stand above the rest.
Sara McVey, CEO, Sequoia Living
What You’ll Hear
How culture operates as a strategic asset, not a slogan. McVey explains how Sequoia Living aligns mission and margin and why clarity of purpose directly affects daily execution.
Lynne Katzmann, Founder & CEO, Juniper Communities
What You’ll Hear
How an operator thinks differently about aging, wellness, and engagement. Katzmann discusses innovation inside operating communities, why traditional models fall short, and how Juniper experiments in real time while still running a disciplined organization.
Bryce Robinson, Regional Vice President, AgeWell senior Living
What You’ll Hear
What regional leadership actually looks like when performance matters. Robinson breaks down alignment across communities, leadership consistency, and where breakdowns typically occur.
Damon Thomas, Senior VP of Operations, Providence Senior Living
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What You’ll Hear
Operational discipline in action. Thomas shares frameworks for daily execution, leading in smaller markets, and building consistency without overengineering systems.
Heather Tussing, President, The Aspenwood Company
What You’ll Hear
How luxury senior living communities are developed and operated in competitive markets. Tussing discusses growth, culture preservation, and the realities of scaling without erosion.
Greg Roderick, CEO, Frontier Senior Living
What You’ll Hear
A grounded discussion on value-based care, resident engagement, and how advocacy can improve both outcomes and financial performance when done intentionally.
Deana Wilson, Director of Marketing and Sales, Westminster Village Terre Haute
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Relationship-based sales strategies for life plan communities. Wilson explains why trust, timing, and credibility matter more than tactics.
Jimmy Justice, COO, William James Group
What You’ll Hear
How operators manage senior living communities in secondary markets. Justice talks openly about constraints, expectations, and preparing for what comes next.
Suzy Koenig, CEO, SAK Management Services
What You’ll Hear
A candid look at distressed communities, turnaround work, and receivership. Koenig shares lessons from environments where margin for error is gone.
Meredith Mills, President and COO, Country Meadows Retirement Communities
What You’ll Hear
How operational excellence in personal care and assisted living is built deliberately. Mills discusses leadership consistency, care delivery, and scaling without losing standards.
Why these episodes stand out
Taken together, these episodes offer a sharper view of the forces shaping senior living today—from operational discipline and leadership consistency to growth, culture, and care delivery.
That perspective matters because it comes from leaders doing the work, not commenting on it from the sidelines.
