For years, employee benefits were designed with a broad workforce in mind. But broad is no longer enough.

The commercial insurance market continues to adjust after several years of heightened volatility. While some lines are showing signs of stabilization, others remain challenged by ongoing claim severity, litigation trends and evolving risk exposures. Insurers are approaching underwriting with greater discernment as economic conditions, regulatory requirements, workforce dynamics and technological developments continue to influence risk profiles.

Written by Adam Thomas, ARM, AINS
Senior Casualty Loss Prevention Consultant, Unison Risk Solutions

Written by Marcy Jack, JD, BSN, CPHRM, CPHQ
Healthcare Risk Management Consultant, Unison Risk Solutions

Robert Chavez’s journey is a full-circle leadership story. From entering YDI’s youth employment program at age 14 to now serving as CEO, Robert reflects on how discipline, fairness, and perspective shaped his career. He and host Alex Rodriguez discuss servant leadership, building strong executive teams, and why supporting families and communities is essential to long-term impact. This episode highlights how lived experience, hard work, and mentorship can become a lifelong edge in leadership. 

At the height of the pandemic, virtual care became a critical avenue for healthcare delivery, providing patients with access to essential services from the comfort of their homes.

For nearly seven years, Casey Crouse has been quietly building a movement in Indiana. As co‑founder and Executive Director of New Shoe Day, he is leading the effort to create the state’s first shoe bank and end “shoe insecurity” for kids who cannot access new, proper footwear. In this episode, Casey joins host Tim Leman to share how a simple volunteer project grew into a statewide initiative, the power of something as small as a shoebox to restore dignity and confidence, and what it really takes to blend entrepreneurial rigor, faith, and community into meaningful impact.  

By Stacey Markel, CHCM, CHSP, HEM | Risk Consulting Team Leader for Unison Risk Solutions

If you want to understand senior living as it is actually run today, Bridge the Gap is one of the best places to start.