Today we’re sharing insight from guest blogger, Nicole MacLean, Director of Relationship Marketing at Emplify. We hope you enjoy Nicole’s wisdom and perspective.
Nobody thrives in a plague or does their best work while fending off lions. And it doesn’t take a catastrophe to throw stress reactions into overdrive. When people don’t trust that they’ll be able to complete their work without surprises — especially those that come with negative consequences — engagement is nearly impossible.
Being prepared to maintain employee engagement by addressing the difficulties that come with change is mission critical when triggers arise. Change is tough to absorb individually and as a company; keeping tabs on exactly how it affects your team should guide your efforts to maintain engagement through the shift. Without this feedback, you risk adding to your difficulties by setting the stage for disengagement and its costly sidekicks — low productivity, absenteeism, subpar customer service, and turnover.