Twenty years ago my wife and I were about one month into our new jobs after a cross country move to Arizona. I had just turned twenty-five and was figuring out the pecking order in the highly competitive sales focused culture of my new company.

Our firm was the dominant insurance provider in Phoenix. We worked with most of the major sports teams and that came with a reciprocal understanding that my company would be an active supporter of the teams through advertising and purchasing suites.

On Friday morning, September 24, 1999, news came that our office head had suffered a mild heart attack. He was going to be okay, which we were all thankful to hear. Not long after I observed many of our senior people huddling and excitedly talking about “the trip.” I got up from my desk to see what was going on.

Today we’re sharing insight from guest blogger Morales Group, a nationally recognized, Indianapolis-based MBE staffing company. We hope you enjoy their wisdom and perspective.

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” – Benjamin Franklin

Learning is understood and widely accepted for those of us who have gone through primary and collegiate schooling. We were regularly surrounded by individuals who encouraged and supported our development. New ideas and change were expected of us; the sky was the limit!

But what about once we got into the workplace? For many, we settled into the day-to-day routine, taking care of business, unaware of the toll that our comfortable, monotonous, uninterrupted tasks seemed to be having on our personal and professional growth.

Do you hear regular employees saying “I don’t get how this project management tool works” or “I’m bad at giving presentations. Please let someone else do it.” If so, reevaluation of your team’s growth mindset might be in order.

Today we’re sharing insight from guest blogger Mike Paton, Visionary at EOS Worldwide, LLC. We hope you enjoy Paton’s wisdom and perspective.

My high school cross-country coach, Chuck Lucas, was a legend. He and his teams won more than twenty league championships, countless district titles and two state titles – my senior year and the year following. There were lots of reasons “Coach Luke” was effective, but one was remarkable. He saw things other coaches never saw.

According to Tom Peters, lunch is sacred. As he sees it, throughout the year we have “225 golden-never-to-be-repeated opportunities” to meet new people, learn new things, and build and nurture relationships inside and outside our organizations.

Okay, I like lunch as much as the next person. I fill my shared lunch hours with friends and colleagues whenever I can. But I’ve never thought of it as sacred. What gives?

Today we’re sharing insight from guest blogger Mark Weber, CEO of YMCA of Southwest Michigan and interim CEO of YMCA of Michiana. We hope you enjoy Mark’s wisdom and perspective.

To improve our communities and make them places where people are healthy, safe, and cared for, takes a lot of work. As a non-profit organization, we know we can’t do it alone. The ability to effectively partner with other individuals and organizations in our communities is essential to the building of healthy communities.

Today we’re sharing insight from guest blogger Don Tinney, Certified EOS Implementer™. We hope you enjoy Don’s wisdom and perspective.

Some people are great at avoiding conflict in the workplace. All you need to do is keep your mouth shut or yield to the strongest voice in the room. However you may be justifying your silence, passivity or lack of engagement, I want you to consider how damaging that behavior is for both you and your team. I also hope to give you some simple, practical suggestions for becoming a healthier, engaged fighter.

Conflict in the workplace is risky. I get that. It makes us uncomfortable, tense and our emotions can flare. But what should we expect from passionate teammates who are all fighting for outcomes that matter a lot? When we work with intelligent, creative, passionate people, we’re bound to have occasions when we see things differently. Conflict in the workplace is not only unavoidable in a growing, healthy organization, but it’s also essential!

Today we’re sharing insight from guest blogger Ron Kitchens, Chief Executive Officer at Southwest Michigan First. We hope you enjoy Ron’s wisdom and perspective.

Everyone wants to improve, and everyone knows they need helpful feedback in order to get there. The problem is that giving quality feedback is a difficult talent for leaders to master—and nobody is very good at receiving feedback that may be negative.

However, giving good feedback is the key to keeping your team engaged. Luckily, these discussions do not need to be unpleasant—especially when you use them as opportunities to celebrate success and discuss what’s next.

Here is your guide to giving and receiving feedback:

I can distinctly recall a discussion from my first real job. It was with a Regional Vice President, named Jim, who was about 4 levels above my direct supervisor. This was at a Fortune 100 organization, so being fresh out of college and having a serious discussion with a leadership team member was kind of a big deal. I had recently voiced my opinion on our current processes and procedures for time service standards at a large national conference. I offered several new ideas to evolve our standards. Jim called me a few weeks later to personally thank me for speaking up. And although most of my ideas were not feasible at the time or just bad, one of my ideas he loved and was already beginning to implement.

I wanted to discuss further my “bad ideas” that Jim said were not feasible, but he was too busy and basically ended the phone call with “Keep bringing me ideas – for every 20 bad ideas, hopefully 1 will be good.” I remember getting off the phone and being discouraged, thinking “Wow, what is that supposed to mean – 1 out of 20 is a good batting average?” Little did I know, this would be my first serious discussion on being an innovative leader.

Today we’re sharing insight from guest blogger Mike Cahill, President of Banking Services at Ruoff Home Mortgage. We hope you enjoy Mike’s wisdom and perspective.

I recently came across a person on social media who was probably one of my worst hires ever. A very good person, just a very bad fit for the job and a poor judgment call on my part. I shared this with a friend who reminded me of a promotion I gave someone a few years back that was also ill advised. This friend has known me for a long, long time, so we reminisced about various bad hires or poor promotion decisions I made over the years.

As we all move up through management, the decisions that more times than not either make our break our success are the people decisions. Who do you hire, promote, reassign, develop, fire, etc.? After making sure you have the appropriate vision and strategy for your business, nothing is more important than the people decisions we all make.

Today we’re sharing insight from guest blogger Shery Roussarie, President and CEO of Allied Physicians of Michiana, LLC. We hope you enjoy Shery’s wisdom and perspective.

Two recent experiences have caused me to think about the legacy I am building. Is it a legacy where people will speak fondly of me, or will it be a celebration the likes of which hasn’t been seen since Dorothy’s house landed in Oz?

The first of these experiences was at Notre Dame’s annual President’s Breakfast. This year’s event concluded with a special tribute to John Affleck-Graves, retiring Chief Financial Officer of Notre Dame since 2004. It just takes a quick Google search to see the significant impact Dr. Affleck-Graves is leaving on Notre Dame and the financial development of the region.

What is hard to convey in an online search, or even in a sentimental tribute, is how he makes you feel. Should you have the good fortune to meet Dr. Affleck-Graves, you would indeed come away feeling blessed. He is one of those rare individuals who fully engages in the conversation at hand without regard to the status, title, or role of the person with whom he is speaking. Whether you are the president of the university or a little-known attendee at a breakfast.