Today we’re sharing insight from guest blogger Mark Weber, CEO of YMCA of Southwest Michigan and interim CEO of YMCA of Michiana. We hope you enjoy Mark’s wisdom and perspective.

To improve our communities and make them places where people are healthy, safe, and cared for, takes a lot of work. As a non-profit organization, we know we can’t do it alone. The ability to effectively partner with other individuals and organizations in our communities is essential to the building of healthy communities.

Today we’re sharing insight from guest blogger Don Tinney, Certified EOS Implementer™. We hope you enjoy Don’s wisdom and perspective.

Some people are great at avoiding conflict in the workplace. All you need to do is keep your mouth shut or yield to the strongest voice in the room. However you may be justifying your silence, passivity or lack of engagement, I want you to consider how damaging that behavior is for both you and your team. I also hope to give you some simple, practical suggestions for becoming a healthier, engaged fighter.

Conflict in the workplace is risky. I get that. It makes us uncomfortable, tense and our emotions can flare. But what should we expect from passionate teammates who are all fighting for outcomes that matter a lot? When we work with intelligent, creative, passionate people, we’re bound to have occasions when we see things differently. Conflict in the workplace is not only unavoidable in a growing, healthy organization, but it’s also essential!

Today we’re sharing insight from guest blogger Ron Kitchens, Chief Executive Officer at Southwest Michigan First. We hope you enjoy Ron’s wisdom and perspective.

Everyone wants to improve, and everyone knows they need helpful feedback in order to get there. The problem is that giving quality feedback is a difficult talent for leaders to master—and nobody is very good at receiving feedback that may be negative.

However, giving good feedback is the key to keeping your team engaged. Luckily, these discussions do not need to be unpleasant—especially when you use them as opportunities to celebrate success and discuss what’s next.

Here is your guide to giving and receiving feedback:

I can distinctly recall a discussion from my first real job. It was with a Regional Vice President, named Jim, who was about 4 levels above my direct supervisor. This was at a Fortune 100 organization, so being fresh out of college and having a serious discussion with a leadership team member was kind of a big deal. I had recently voiced my opinion on our current processes and procedures for time service standards at a large national conference. I offered several new ideas to evolve our standards. Jim called me a few weeks later to personally thank me for speaking up. And although most of my ideas were not feasible at the time or just bad, one of my ideas he loved and was already beginning to implement.

I wanted to discuss further my “bad ideas” that Jim said were not feasible, but he was too busy and basically ended the phone call with “Keep bringing me ideas – for every 20 bad ideas, hopefully 1 will be good.” I remember getting off the phone and being discouraged, thinking “Wow, what is that supposed to mean – 1 out of 20 is a good batting average?” Little did I know, this would be my first serious discussion on being an innovative leader.

Today we’re sharing insight from guest blogger Mike Cahill, President of Banking Services at Ruoff Home Mortgage. We hope you enjoy Mike’s wisdom and perspective.

I recently came across a person on social media who was probably one of my worst hires ever. A very good person, just a very bad fit for the job and a poor judgment call on my part. I shared this with a friend who reminded me of a promotion I gave someone a few years back that was also ill advised. This friend has known me for a long, long time, so we reminisced about various bad hires or poor promotion decisions I made over the years.

As we all move up through management, the decisions that more times than not either make our break our success are the people decisions. Who do you hire, promote, reassign, develop, fire, etc.? After making sure you have the appropriate vision and strategy for your business, nothing is more important than the people decisions we all make.

Today we’re sharing insight from guest blogger Shery Roussarie, President and CEO of Allied Physicians of Michiana, LLC. We hope you enjoy Shery’s wisdom and perspective.

Two recent experiences have caused me to think about the legacy I am building. Is it a legacy where people will speak fondly of me, or will it be a celebration the likes of which hasn’t been seen since Dorothy’s house landed in Oz?

The first of these experiences was at Notre Dame’s annual President’s Breakfast. This year’s event concluded with a special tribute to John Affleck-Graves, retiring Chief Financial Officer of Notre Dame since 2004. It just takes a quick Google search to see the significant impact Dr. Affleck-Graves is leaving on Notre Dame and the financial development of the region.

What is hard to convey in an online search, or even in a sentimental tribute, is how he makes you feel. Should you have the good fortune to meet Dr. Affleck-Graves, you would indeed come away feeling blessed. He is one of those rare individuals who fully engages in the conversation at hand without regard to the status, title, or role of the person with whom he is speaking. Whether you are the president of the university or a little-known attendee at a breakfast.

Today we’re sharing insight from guest blogger, Jim Gilkey, Director of Member Development at trueU. We hope you enjoy Jim’s wisdom and perspective.

I remember when my first employee quit. I was sitting in my office, a first-time branch manager at Enterprise Rent-a-Car, listening to a newly hired employee explain to me how he got an offer from “his dream job” and how he would be leaving me in two weeks. I told him, “no worries - sounds like a once-in-a-lifetime opportunity” and let him take the next two weeks out of the office to prepare for his next role.

I sat in my office for a while after he left. My head was spinning - a battle was raging inside me. One voice was trying to reassure me, explaining the logic of why this employee left (he is a millennial), telling me that I’d do the same if I were in his position (no one grows up dreaming of renting cars for a living). The other voice was not as sure.

Would that employee have quit if I was a better leader?

“The only thing you have power over is to get good at what you do. That’s all there is; there ain’t no more!” – Sally Field

Even after four decades of writing and speaking on excellence, Tom Peters continues his impassioned plea on training with an entire chapter devoted to it in his most recent book The Excellence Dividend. He makes the point that you don’t achieve mastery during the game, while delivering the speech, or playing at the concert. Rather, “mastery is achieved only on the invisible preparation stage.”

As a performer, training should be your highlight, leaving the main event as an afterthought. When you think about it, success has essentially been decided before you even step on to the field or stage.

Writes Peters, “I find it interesting that many people I come across think they would make a great writer, actor, executive coach, seminar speaker, or even leader with little or no investment in training. Odd how they don't feel the same about neurosurgery, instrumentation design, and dentistry.”

Today we’re sharing insight from guest blogger Joe Calloway, author of “Keep It Simple,” “Magnetic,” and several other game-changing business books. We hope you enjoy Joe’s wisdom and perspective.

There are common threads woven through winning companies and top individual performers. There are also common threads woven through the mediocre and the struggling.

When I talk with people in companies that are not doing well, they will invariably tell me how complicated their business is, how different it is from other businesses, and that they “have a thousand things to do” each and every day.

Today we’re sharing insight from guest blogger, David Mann, Managing Partner at The Firefly Group. We hope you enjoy David’s wisdom and perspective.

About a year ago, I had the opportunity to introduce The Firefly Group and our team to a room of 200+ talented, inspiring, go getters who are making a positive difference in the world. It is always my desire to deliver my message in a way that hits its mark, but with this particular group I had an increased desire to leave a positive impression as we had recently formalized our partnership and were meeting the broader team for the first time.

At the end of my introductory remarks I was asked several questions. I was feeling pretty good until someone asked - "Tell us your firm's core values?" Embarrassingly, with a deer in the headlights expression on my face and my mind going completely blank, I looked at the person asking the question and had to admit that I could not name a single one of them. Spending the next couple of days ruminating on this experience, I continued to ask myself - do our core values actually mean anything or are they just something we tell people we have and hang on the wall? If I can't name them, how in the world could I possibly be living by any of them?