Today we’re sharing insight from guest blogger Doug Beebe, President/CEO of Benchmark Human Services. We hope you enjoy Doug’s wisdom and perspective.

“That was a stupid idea. I told him it wouldn’t work.”

As leaders, we all pursue excellence for our organizations, but sometimes hear the above. How excellence is defined varies across organizations and within industries. Often, excellence is described as cutting edge or best practice, but how many organizations adhere to the best practice standard? There is ample documentation across multiple disciplines that indicate huge gaps are evident between best practices and actual practices. These gaps are especially prevalent in service delivery.

“That’s not how we do it here.”

Identifying and addressing those gaps are important when trying to differentiate implementation outcomes (Are we following the practice?) from effectiveness outcomes (Are we getting the results we expected?). When poor outcomes result from a new initiative, we often blame the “new way” without holding ourselves accountable on the implementation side.

Today we’re sharing insight from guest blogger Jason Meyer, President/CEO of Passages, Inc. We hope you enjoy Jason’s wisdom and perspective.

We’ve all had that boss, supervisor, or co-worker we looked up to and wanted to strive to be one day. We’ve also had the opposite experience – a leader we were sure we’d never be like if we had his or her position.

Now as we lead others, have you ever taken the time to pause to think how you are a different kind of leader? Have you ever taken a minute to take a look in the mirror to see if you are the leader that you never wanted to become? Do you want to become that different kind of leader?

As we lead others, let’s take time to look in the mirror. Are we the kind of leader we always said we would never be?

To be a different kind of leader it takes commitment. It takes a willingness to be vulnerable. It requires us to check egos at the door and to be very humble. It requires LISTENING to the people we lead. Most importantly, if you get nothing else out of this blog post, being a different leader is not rocket science; it is much like the golden rule - leading others as you would like to be led.

Today we’re sharing insight from guest blogger Kathy Mayfield, Integrator at Traction Tools. We hope you enjoy Kathy’s wisdom and perspective.

Even if your leadership team has been running on the Entrepreneurial Operating System^® for years, you can still run into speed bumps in your team meetings. Tough Issues can be…well, tough to solve. It’s in those moments when you need your team to step up to the plate with creative ideas. Those are also the moments when your team may feel stymied. Meeting participation drops and you’re left with one or two people who drive the discussion.

If that sounds familiar to you, we’ve got your back. Here are seven proven ways to generate more engagement, stronger participation, and more creative ideas to solve your toughest Issues.

A new year and new decade are upon us. I’ve noticed social media already calling it the #roaring20s. 

A recent opinion piece in the WSJ recalled the energy and creativity of the original Roaring 20s: “These remarkable 10 years saw the rise, all at once, of the world’s great cosmopolitan cities—New York, Chicago, Paris, Berlin, London. Music, art, drama, literature, ballet, architecture, movies, newspapers—it’s hard to grasp the creative radiance and energy of the decade.”

And just like in the 1920s, we have major political and cultural battles over taxes, tariffs, and traditions. Many are not prepared or willing – just like a century ago – to deal with the coming reality.

The previous era was known for creativity and new thinking about everything. Whether the 2020s will earn the title of roaring or not, with certainty I predict they won’t be the #boring20s.

Hard to believe we've been sharing #WhatsTheRisk blogs for nearly 7 years! As we wrap up this year of blogging, I'd like to share my gratitude. Thank you to our guest bloggers for sharing their insight with us! And to all of our readers - thank you for reading and sharing these blogs with others!

Here are the most popular #WhatsTheRisk blogs of 2019:

If you’ve been following my Friday leadership blog posts in 2019, you’ve likely noticed a common thread: excellence. We focused on lessons from Tom Peters’ The Excellence Dividend, with particular attention on these 12 “No. 1s,” - not only with my blogs, but also within Gibson.

As the year comes to an end, it is a good opportunity to recap these topics. Even if you don’t have time to read all 12 blogs, I’d encourage you to spend 5 minutes reading 1 of these posts because as Peters says, “Excellence is the next five minutes”…

Today we’re sharing insight from guest Art Betancourt, Principal & Founder of AEBetancourt. We hope you enjoy Art’s wisdom and perspective.

If you’ve ever been to a Disney resort or theme park, then you know that the level of service Disney's staff of “Cast Members” is unmatched. No detail is beneath their attention; their entire focus is on ensuring your family has the best possible experience during your stay.

What you may not realize is how incredibly difficult it is to land a spot in Disney's team. For instance, on a recent visit to Disney World, my family was delighted by a particular waitress at the Rose and Crown Pub. When I asked her how she came all the way from England to our table, she told me that she was one of the 40 hand-picked out of a pool of 6,000 applicants, or that position to join the cast—0.007% of applicants made the cut.    

While most organizations may not have the luxury of being as selective in their hiring decisions, you must admit Disney is on to something. Their success aligns with significant research on talent sourcing and development as well as the best practices in finding, selecting, and growing talent.

So, what can we learn from Disney regarding hiring and retaining top talent in today’s labor market?

“I believe that emotion eats reason for breakfast.” – author & entrepreneur Tim Leberecht

As a marketing professional, I have been on both sides of the same equation. As a corporate leader for a global company, I made decisions to ensure our local community was supported by making charitable contributions to worthy nonprofits.  Later, when I worked for the nonprofit Kelly Cares Foundation, this arrangement flipped. I was the one asking corporate executives for charitable contributions to my nonprofit. Now, as the Director of Marketing at Gibson, seeing both sides of the equation and matching those experiences with our own set of priorities has me seeing the whole arrangement from a new vantage point.

As soon as I joined the Gibson team, I asked myself: Are we fully embracing corporate giving? I knew right away, Gibson is an incredibly generous company. It’s very clear we have a culture of servant leadership from the top down and our donations and time prove this. But what difference is it making? Should we have a plan for giving, just like we have a plan for every other part of our company? Of course, the answer is yes.

Research shows nearly 90% of consumers say they’re more likely to buy from a company that supports activities to improve the community. With a statistic like that, do employers really have a choice when it comes to giving and their social reputation? I can enthusiastically say no! But this doesn’t mean throwing together a disjointed giving program that exists outside the bounds of your company’s primary goals.

Today we’re sharing insight from guest blogger Dr. Julie Lauck, Superintendent of Valparaiso Community Schools. We hope you enjoy Dr. Lauck’s wisdom and perspective.

Great ideas often come from simple beginnings. Much like the beginning of a favorite movie of mine, Out of Africa begins with “I had a farm in Africa…” the story of an initiative we started this year in our district begins like this, “I had a Yorkie with a tummy ache.”

I took my dog to the vet late last spring. Dr. Bill Donohue and I began talking about his sponsorship of our one and only therapy dog. My comment to Dr. Donohue was that I would have a therapy dog in every school if I could. Dr. Donohue offered to sponsor any dog we could place. He added that he had a patient expecting a litter of ten English Cream Golden Retrievers. I looked at him and said, “I’ll get every single one placed.” He provided me with the contact information… and so it began.